Frequently Asked Questions
When can I expect my order to ship?
Orders are shipped from Monday to Friday, and processed in 1-2 business days. See your tracking number for estimated delivery dates.
How long before I get my shipment?
We always choose the fastest delivery method available for your area. Once your order has shipped it should take 1-3 business days to arrive.
What to do with promotional codes?
A promotional code is entered during check out. Some codes may be combined, unless otherwise stated upon checkout.
How do I register?
Please follow your local regulations and submit the required documentation for trained and licensed beauty professionals.
What happens when items are out of stock?
Backordered—the entire order will wait up to 5 days until all items arrive, unless you advise us to divide the order immediately in the notes. Additional delivery costs may apply. (find more info in our Shipping Policy)
Can I pick-up my order?
We can arrange a drop-off location within the Campbellton New Brunswick area for local pick up, please contact us if you need more information.